CAREER JOURNEY

Professional Experience

A timeline of my professional journey in product management and mobility solutions.

Dec 2023 - Present
SWVL logo

SWVL

Dubai, UAE

Director, Product Management

  • Leading Swvl's next-gen transit SaaS application vision, product strategy, and market positioning.
  • Overseeing the hiring and formation of a high-performing product management team, fostering a collaborative and innovative environment.
  • Responsible for overseeing product and tech capabilities, identifying areas for advancement to support application development and deployment.
Dec 2022 - Dec 2023
CAFU Technologies logo

CAFU Technologies

Dubai, UAE

Senior Product Manager

  • Led operations charter and re-platforming of key operational modules including scheduling, geo-services, asset management, and routing - Managed cross-functional product and design squad of 2 PMs and 1 product designer while overseeing 2 engineering squads.
  • Conceptualized, executed and delivered the "Road to 10K" plan - unlocking ATH fuel orders for the company (11.8K fuel orders) - the process concieved is now the default playbook for high demand management.
  • Spearheaded the creation and launch of an operations product for the EV energy business in Canada, successfully expanding into a new geography and pioneering a novel market offering.
Jul 2021 - Dec 2022
SWVL logo

SWVL

Dubai, UAE

Senior Product Manager

  • Led Marketplace - Supply and Supply Experience domains with 3 engineering squads.
  • Conceptualized and delivered supplier experiences streamlining supply acquisition and captain retention.
  • Improved captain no-shows by over 60%, improving net margins, enhanced network planning efficiency by reducing captain's inter-ride conflicts by over 18%, and digitized on-system plan selling to over 95% in key markets.
Jun 2019 - Jul 2021
MakeMyTrip logo

MakeMyTrip

Gurgaon, India

Product Manager

  • Worked with hotel supply team, handling rates, inventory, and promotions for the hotel-facing application.
  • Implemented scoring logic to gamify hotel listing quality improvement, increasing average listing quality score by ~7%, enhanced promotion application logics resulting in ~16% room nights with cost savings for extended stays.
  • Integrated third-party suppliers and local demand aggregators for MMT's GCC (.AE) launch.
Jun 2017 - May 2019
Tata Communications logo

Tata Communications

Mumbai, India

Product Manager

  • Developed 'Gloheal,' a B2B2C telemedicine platform and successfully scaled the platform to 300 active doctors with 1000+ daily consultations.
Jun 2015 - Jul 2017
Cognizant Business Consulting logo

Cognizant Business Consulting

Chennai, India

Consultant

  • Mapped to health insurance domain within the healthcare practice. Automated adjudication for low-value claims for leading Indian health insurance companies.

Education

MBA
Goa Institute of Management - Goa, India

Electrical and Electronics Engineering
Uttar Pradesh Technical University

EXPERTISE

Skills & Capabilities

A comprehensive overview of my professional skills and expertise areas.

📊

Product Management

Product Strategy
Product Roadmapping
Market Research
User Experience
Product Development
Product Analytics
A/B Testing
Feature Prioritization
🚀

Leadership

Team Management
Cross-functional Leadership
Stakeholder Management
Mentoring
Strategic Planning
Agile Methodologies
🌐

Industry Expertise

Mobility Solutions
Mass Transit
Ride-sharing
SaaS Applications
Operations Management
Supply Chain
Marketplace Dynamics
Logistics
Online Travel Agents (OTA)
💻

Technical Skills

Data Analysis
SQL
Product Metrics
Business Intelligence
Technical Requirements
API Integration
TOOLS & TECHNOLOGIES

My Stack

The tools and technologies I use daily to design, build, and ship products.

🧠Productivity & Design

Notion logo

Notion

Work
Personal

Docs, roadmaps, and life organization.

Figma logo

Figma

Work
Personal

Wireframes, prototypes, and design systems.

Screen Studio logo

Screen Studio

Work
Personal

Clean screen recordings for demos and walkthroughs.

🛠️Development & Automation

v0.dev logo

v0.dev

Personal

AI-powered UI generation used for personal projects.

n8n logo

n8n

Personal

No-code workflow automation for side projects.

OpenAI / ChatGPT logo

OpenAI / ChatGPT

Work
Personal

Content, idea breakdowns, and chatbot logic.

📊Data & Backend

Google Workspace logo

Google Workspace

Work
Personal

Sheets, Docs, Slides — work planning and ops.

Postman logo

Postman

Work
Personal

API testing and request workflows.

MongoDB Compass logo

MongoDB Compass

Work

Visual database explorer for MongoDB collections.

BigQuery logo

BigQuery

Work

SQL-based analytics for handling large datasets.

📬Communication & Forms

Formspree logo

Formspree

Personal

Contact form handler on the personal site.